yola Account Settings – Liga 1Premier League & Live Markets

Your account on yola integrates all entertainment categories: football sportsbook (Liga 1 Indonesia, Piala Indonesia, Piala AFF, Champions League, Premier League), live-dealer games (blackjack, roulette, baccarat, Dragon Tiger), slot games (Aviator, Sweet Bonanza, Gates of Olympus, Fortune Tiger, Mahjong Ways), and esports markets (Mobile Legends, Free Fire, PUBG Mobile). Account Settings is where you control how your balance flows across these categories, which payment methods you trust, and how you receive support notifications.

Overview of yola Account Settings

Account Settings on yola is your control centre for personal information, payment methods, security, and notification preferences. The interface organises settings into logical sections so you can find what you need quickly. Whether you're updating your phone number before a withdrawal, adding a new payment method, or reviewing your login history, Account Settings keeps everything accessible without requiring support intervention for routine changes.

Key sections within Account Settings

• Profile InformationEmail, phone number, date of birth, and registered address.
• Payment MethodsRegistered bank accounts, e-wallets (DANA, e-wallet, mobile banking, local payment, online payment), and e-wallet preferences.
• Verification StatusKYC document status, identity confirmation, and address verification.
• Security SettingsPassword management, two-factor authentication, and login history.
• Notification PreferencesEmail, SMS, and in-app alerts for deposits, withdrawals, and account activity.
• Withdrawal PreferencesDefault withdrawal method and frequency settings.

Managing profile information

Your profile information on yola includes your registered email, phone number, date of birth, and address. You can update most of these details directly from Account Settings without requiring verification. However, if you change your email address, we'll send a confirmation link to both your old and new email to ensure the change is legitimate. Similarly, phone number changes may trigger a verification SMS.

Your registered address is particularly important because it's used during withdrawal verification. If you move to a new location — whether within Jakarta, Surabaya, Bandung, Medan, or elsewhere — update your address in Account Settings and upload a new proof of address (utility bill or bank statement) if requested. This keeps your account compliant and prevents withdrawal delays.

Keeping your profile information current ensures smooth deposits, withdrawals, and account security. Update your details whenever your contact information changes.

Payment methods and deposit preferences

Account Settings lets you register and manage multiple payment methods. yola supports mobile banking, local payment, online payment, e-wallet, mobile banking, local payment, and direct bank transfers (online payment, e-wallet, mobile banking, local payment). You can add new payment methods, set a default deposit option, and remove old methods you no longer use. When you add a new payment method, we verify it with a small test transaction to ensure it's valid.

• 1
  Navigate to Payment MethodsAccess

  From Account Settings, select the Payment Methods section.

• 2
  Add a new payment methodRegister

  Select your e-wallet or bank, enter account details, and confirm.

• 3
  Verify the payment methodConfirm

  We send a test transaction; confirm receipt to activate the method.

• 4
  Set as default (optional)Preference

  Mark this method as your preferred deposit option for future transactions.

Once a payment method is verified, you can use it for deposits immediately. You can also set it as your default withdrawal destination, so future withdrawals automatically route to that account unless you specify otherwise. This streamlines the withdrawal process, especially if you have multiple registered methods.

Verification status and KYC documents

Account Settings displays your current verification status at a glance. You'll see whether your identity document (KTP, passport, or driver's license) has been approved, whether your address proof is valid, and whether any re-verification is needed. If your documents are expiring or if we request updated information, Account Settings will notify you with clear instructions on how to upload new files.

Verification is a one-time process for most users. However, if you change your registered address or if your identity document expires, we may ask you to re-verify. Account Settings makes this process straightforward: you can upload new documents directly from the Verification Status section without contacting support. Our team reviews submissions during standard business hours and notifies you of approval or any additional requests.

Security settings and password management

Your security on yola starts with a strong password. Account Settings lets you change your password anytime. We recommend updating it periodically and using a unique combination of uppercase, lowercase, numbers, and special characters. If you suspect your password has been compromised, change it immediately from Account Settings.

We also offer two-factor authentication (2FA) as an optional security layer. When enabled, you'll need to enter a code from your phone or authenticator app in addition to your password when logging in. This significantly reduces the risk of unauthorised access. Account Settings displays your 2FA status and lets you enable or disable it based on your preference.

You can also review your login history in Account Settings. This shows recent logins with timestamps, device types, and IP addresses. If you see any unfamiliar activity, you can log out all other sessions and change your password immediately. This transparency helps you stay in control of your account security.

Notification preferences

yola can notify you about account activity via email, SMS, or in-app messages. Account Settings lets you control which notifications you receive and how you prefer to be contacted. You can enable alerts for deposits, withdrawals, login attempts, verification status changes, and promotional updates. Disabling notifications is also an option if you prefer to check your account manually.

During major events — Liga 1 league play, Piala Indonesia knockout stages, Piala AFF regional tournaments, Champions League group stages, or Idul Fitri and Idul Adha holidays — we may send time-sensitive notifications about market changes or platform maintenance. Notification preferences let you stay informed without being overwhelmed.

Account Settings on yola puts you in control. Update your profile, manage payments, review security, and customise notifications — all without leaving the platform.

Withdrawal preferences and account closure

Account Settings includes a Withdrawal Preferences section where you can set your default withdrawal method, frequency limits, and any other constraints you'd like to apply. For example, you can specify that all withdrawals should go to a particular bank account or e-wallet, or you can set a maximum withdrawal amount per day if you prefer additional safeguards.

If you ever decide to close your yola account, Account Settings provides an account closure option. Before closing, ensure your balance is zero (withdraw any remaining funds). Once closed, your account cannot be reopened, though you can create a new account with the same email after a waiting period. Account closure is permanent, so consider this decision carefully.

Support and troubleshooting

If you encounter issues updating your Account Settings — such as payment method verification failures, document upload errors, or notification delivery problems — our support team is available during standard operating hours via live chat, email, and in-app messaging. We can help troubleshoot technical issues, re-verify documents, or clarify any setting options.

You can also access Account Settings help directly from the platform. Most sections include tooltips and explanatory text to guide you through each option. If you're unsure about a particular setting, hover over the information icon or read the accompanying description before making changes.

Jurisdiction and account compliance

yola services are available only where local law permits. Your Account Settings must reflect accurate information to comply with local regulations. If you relocate to a jurisdiction where yola is not available, you should update your address in Account Settings and contact our support team to discuss your account status. We do not operate in jurisdictions where online wagering is prohibited.

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